Shipping terms
How can enjoy free shipping policy?
Free Shipping On Orders Over USD$49.99,Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations

How soon will I receive my package after my order placed?
There are two key factors that will decide when you will receive your package.

Which country can we ship to?
We can ship to the world，Like united states,japan,Singapore,United Kingdom, France, Italy, Germany, Spain, Canada, Brazil, Australia. Free shipping uses economic express, some remote areas do not arrive, need to make up the difference for delivery.

What method is used for transportation?
Free shipping are all economical express delivery, which is relatively slow. If you want to receive the goods quickly, it is recommended to choose commercial express delivery. Mainstream countries usually take 3-5 working days. There may be delays during the epidemic.

Delivery Time = Processing Time + Shipping Time
1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 5 to 7 businees days to process.

2. Shipping Method: Time in transit varies depending on where you're located and where your package is coming from.

Standard Express usually takes about 15-30 business days.

Some remote countries or regions may have a longer delivery time, but we promise to deliver them. Because of some force majeure, such as legal holidays, typhoons, etc., the delivery time may be extended, please understand. Thanks

1. How to order?

Please follow our shopping guide to have the best shopping experience:

1. Searching for any ideas

2. Choose Product Types, Sizes & Colors

3. Add to cart & Checkout

4. Check Order Summary & Contact us within 24 hours if there's anything wrong.

5. Follow order shipment status on the website

2. Can I change my shipping address or design options after placing an order?
Yes, within the first 24 hours since the order was placed, you can change your shipping address or options (size, color, quotes....) by yourself.
After that timeframe, please contact us via live chat so we can check it for you, as we can not guarantee that it can still be edited.
Please keep in mind that any edit request after 24 hours upon approval of the order will no longer be allowed.

3. What does the total price include?
Your total payment = product prices + shipping fee
- The Discount code only applies to the product price, not the total price
- The shipping fee is calculated based on the shipping destination.
- Tax is only required in some countries, the detailed explanation can be found in the question below.

4. Why does my tracking number not work?
The tracking's usually updated within 1-2 business days. However, sometimes, Postal workers may skip package scanning because of network failure or overload during sale seasons. We've had many cases where the packages weren't scanned by local Post Offices, but still arrived on time.
If it's not updated in the next few days, we advise you to contact the shipping carrier to get an accurate delivery time frame.

5. What payment method I can use and can not use?

- Acceptable methods:

• Credit/Debit cards (VISA, MasterCard, AMEX)
• Paypal

- Unacceptable methods:

• Personal checks
• Money orders
• Direct bank transfers
• Cash on delivery

6. When will my card be charged?
Just after your order has been successfully placed.

7. When will I receive my refund?
All refunds will be credited to your original form of payment. Normally, if you paid by credit or debit card, you will see the refund amount on your payment account within 3 - 10 business days, depending on the process of your bank.
In case the credit has not been posted to your account yet, please contact the card-issuing bank for further assistance.

8. Why are my items shipped separately?
In some cases, orders with multiple types of products may come from multiple suppliers, which means that your order could arrive in separate packages at different times. Ideally, in case the product you ordered is out of stock; or the weather or social conditions. The order will then be sent from another warehouse. (Rest assured that you’re only charged one combined shipping fee for all the items in your order during checkout).
You will receive a shipping notification for each shipment in your order. If the second package does not arrive after a few next days, chat with us and you will be assisted right away.

9. Where do we ship from?
We are a global company operating with several fulfillment centers around the world.
All orders are shipped from the warehouse closest to the shipping address as long as it has sufficient stock.

10. Is ordering online secure?

Yes. We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means). The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.

11. Is it safe to use my credit card on your website?

To ensure a safe payment procedure, our website uses a credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256.

12. Is my personal information kept private?

Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent, except as required by law.

Returns
Within 30 Days - You must return your product within 30 days of the product being purchased:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.We will refund you within two weeks after receiving the return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.

Please Do Notsend your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within any applicable return days as applied by your bank.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at .

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email with eligible proof of photos at and send your item to:

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Changes to Return & Refund Policy
You can review the most current version of the Return & Refund Policy at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Return & Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Return & Refund Policy constitutes acceptance of those changes.